Planned Power Outage At Graysville Monday June 5th

A planned power outage on Monday June 5th for construction at Graysville Elementary will mean that we will have to shutdown their email and file servers Sunday night around 10:00pm.  Starting at that time, users at GES will not have access to email or to their files via Filr.

We have not been informed as to when power will be restored.

Jarrod Holder
Network Administrator

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Changing Your Novell/Google Password

CCPS Technology has been made aware of several users’ Google account details being compromised.  If you were contacted by CCPS Technology or if you want to change your passwords regardless, please follow the instructions in the video below while logged in to the network at school.  You can also contact your school Technology Specialist via the helpdesk (preferred) or via email for assistance.

Jarrod Holder
Network Administrator

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System Maintenance

A quick system maintenance is planned for 2:00pm today. Users at home who work at the main office, transportation, child nutrition, special education, and maintenance will not be able to access their files via Filr during this maintenance. Expected down time is less that 30 minutes.

Update @ 2:38pm:  Part swap took slightly longer than expected, but is now complete.  System is on it’s way back up now.

Update @ 2:42 pm:  Server is back online and all services should be restored now.

Jarrod Holder
Network Administrator

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Storm Outages

Storms have disrupted service to Ringgold High and Ringgold Middle. Users at those locations will not be able to access their GroupWise email or Filr accounts until further notice.

Service to West Side Elementary was also disrupted earlier, but has been restored.

Jarrod Holder
Network Administrator

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New CCPS Security Certificate For Web Browsing

Due to changes with Google Chrome planned for release on March 14th, CCPS will be updating our security certificate that’s used when browsing the web.  This certificate change will happen on March 13th.  The updated certificate has already started rolling out to county owned devices, but users of BYOT will need to install the new certificate on their device before March 13th to avoid browsing issues.  Users can follow the directions at http://www.catoosa.k12.ga.us/webcert to install the new v2 certificate on their device.  Users who do not have the new certificate installed by March 13th will receive unknown certificate errors when browsing secure websites and may experience issues with applications on their device.

Also, Users should not remove the current certificate from their devices until March 13th as it will still be in use until then.

Jarrod Holder
Network Administrator

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GroupWise Mobile Sync Offline For BOE

User at the Central Office currently are not able to access email on their mobile devices via the sync system.  Users can still access GroupWise WebAccess via their web browser.

The sync server is in the process of being reconfigured and we currently do not have an ETA on it being finished.

Jarrod Holder
Network Administrator

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Evitt Move Update

The server move at RTC Evitt is mostly complete and most services are back online. We will continue to complete a few background transitions over the next few hours.

Special thanks to Kim Davis for helping with the move.

Jarrod Holder
Network Administrator

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Planned System Outage During Christmas Break

On December 27th, we will be moving our servers to new racks and a new room at Ringgold Telephone.  During the move, all CCPS services will be offline (web, email, Campus, Filr, etc.)  We expect the move to only take one day but are recommending that people plan for two days without access to CCPS services.  The expected start time of the move is 10:00 am.

Jarrod Holder
Network Administrator

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Filr Upgrade Underway

Filr is currently down for an upgrade.  Upgrade is expected to be completed around 11:45pm.

Jarrod Holder
Network Administrator

Update @ 11:40pm – Update taking longer than expected.  New ETA is 12:00am.

Update @ 12:00am – Update almost done.

Update @ 12:12am – Update complete.  Users can login now.  You may see slowness for awhile until back-end sync has completed.

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Boynton Elementary Email Offline

Boynton’s email system is currently offline due to an error during a server migration.  The process will have to be restarted so email will be down for awhile.

Jarrod Holder
Network Administrator

Update @ 11:45pm – BOY is back online.

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