Central Office Email Back Online

The BOE Post Office is back online.  Users will note that emails between 6/16 and today may be missing.  Those emails will be restored either late tonight or this weekend.

We apologize for this extended outage.

Jarrod Holder
Network Administrator

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WebAccess Login Issues

School sites may have been having issues with logins to WebAccess today and last night.  This was caused by a configuration error that has been corrected.  School users should be able to login now.

BOE employees will still not be able to login until the emergency maintenance is complete on the BOE Post Office.

Jarrod Holder
Network Administrator

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Central Office Email Offline For Emergency Maintenance

The BOE post office is currently offline for emergency maintenance.  Updates will be made here as they become available.

Jarrod Holder
Network Administrator

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Graysville Power Outage

A partial power outage at GES has interrupted services to this location. Users will not be able to access their email or network files via Filr until power is restored. We do not have an ETA on this.

Jarrod Holder
Network Administrator

Update: Service has been restored.

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Planned Power Outage At Ringgold High Tuesday June 27th

Georgia Power will be conducting maintenance at RHS starting at 8:00am on Jule 27th.  They estimate that power will be off for 6 to 8 hours.  During this time, users will not be able to access their email via WebAccess or their network files via Filr.  Users can check this page or the system status page to see when service to RHS is restored.

Jarrod Holder
Network Administrator

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BOE Email Offline For Maintenance

The BOE Post Office is currently offline for maintenance.  Hope to be complete within an hour.

Jarrod Holder
Network Administrator

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Graysville Offline Thursday June 15th

Ringgold Telephone will be moving the fiber line that feeds GES on Thursday June 15th starting at 9:00am.  Users from that location will not be able to access their email or network files via Filr until the connection is restored.  There is no estimated time of completion for this.  Users can check the System Status page for up to the minute status of connectivity to schools.

Jarrod Holder
Network Administrator

Update 6/15 @ 5:50pm:  Connection to GES has been restored.

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Planned Power Outage At Graysville Monday June 5th

A planned power outage on Monday June 5th for construction at Graysville Elementary will mean that we will have to shutdown their email and file servers Sunday night around 10:00pm.  Starting at that time, users at GES will not have access to email or to their files via Filr.

We have not been informed as to when power will be restored.

Jarrod Holder
Network Administrator

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Changing Your Novell/Google Password

CCPS Technology has been made aware of several users’ Google account details being compromised.  If you were contacted by CCPS Technology or if you want to change your passwords regardless, please follow the instructions in the video below while logged in to the network at school.  You can also contact your school Technology Specialist via the helpdesk (preferred) or via email for assistance.

Jarrod Holder
Network Administrator

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System Maintenance

A quick system maintenance is planned for 2:00pm today. Users at home who work at the main office, transportation, child nutrition, special education, and maintenance will not be able to access their files via Filr during this maintenance. Expected down time is less that 30 minutes.

Update @ 2:38pm:  Part swap took slightly longer than expected, but is now complete.  System is on it’s way back up now.

Update @ 2:42 pm:  Server is back online and all services should be restored now.

Jarrod Holder
Network Administrator

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